Analysing your preference test results is vital for gathering the insights needed to take all the comments and feedback on board and use them to improve your designs.
The process can be split into two main parts:
Use the quantitative data to see which design was the ‘winner’ (if there is one), and which one(s) were least preferred.
Use the qualitative data of the follow-up questions to find out why participants preferred certain designs. Notice any similar responses or patterns in what people are saying about the designs and their elements/features. Were there any major issues most people pointed out? Was there a clear winner that participants raved about? Were feelings mixed?
Step 1: find the test you want to analyse
From your personal dashboard, click on the settings menu of the test you want to analyse.
Select ‘View results’.
Step 2: examine the test overview
In the test results dashboard, you’ll find all the information and data you need to review the results and come to conclusions.
Under the ‘Overview’ tab, you’ll find a general summary of your preference test results, including information such as:
the total number of participants
the total number of participants from UserQ/shared link.
a timeline results graph
a short summary of test details
Step 3. Examine participant data
If you’ve used the UserQ panel, under the ‘Participants’ tab, you’ll find information on who took part in your preference test, including information such as:
gender
age
nationality and residency
current employment status (and industry, department)
household status and income
and more.
If you’ve used a shared link only, this section will be empty.
Step 4. Examine preference test results
Under the ‘Preference test’ tab, you’ll see the details on how your participants answered your tasks, including:
the total number of answers
the clear answer to which design participants preferred
by aggregated data view
(shows what % of participants preferred each design, the total number of votes for each design, and the total time spent on each design for all users)
by user view
(shows what design each individual participant preferred, the design order in which they were shown, the time taken to choose, and the test completion date)
Tip: you can hide an individual participant from your data. Click on the settings menu of the participant you want to hide and select ‘Hide participant’ then ‘Confirm’.
You can also report the participant by selecting ‘Report participant’. Let us know the reason (ie. use of offensive or vulgar language) and select ‘Report issue’. Once our support team reviews the request, they’ll either issue a refund or contact you for further information.
Step 5. examine conclusion questions
Lastly, take a look at the answers for your pre-test introduction questions and post-test conclusion questions.
This is your chance to read through the responses and notice any patterns and similar responses. For example, if the majority of participants answered that they think the colour palette of Design 1 is too dark or dull, chances are they’re right. However, it’s completely up to you whether you take their feedback on board and make amendments.
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