How much does the team plan cost?
The team plan is priced at $95 per month if you choose to be billed monthly. However, if you opt...
How many credits do I need to recruit testers from the UserQ panel?
If you wish to recruit from UserQ panel, you have the option to recruit using credits or pay with your...
How do I know if my request has been reviewed?
You will be notified about the status of your request via email. You can also visit the results page of...
What happens after I report a tester?
Every report is reviewed by our QA team. Once it is found to be valid (as per our quality guidelines),...
When can I start reporting testers?
You can start reporting testers as soon as your test is live and the first response is received. While you...
Who can I report on my tests?
You can only report UQ testers that were chosen from our tester panel and not unknown testers from a shared...
How do I report a tester who has provided poor or inappropriate feedback to a test?
If you encounter a tester who has failed to meet quality standards or our Terms of Use, you can report...
Can I download data if I’ve self-recruited for my test?
Yes! Even if you use your own panel, testers’ insights will all still be recorded and available on the UserQ...
How do I analyse my results?
It’s easy to look at the data collected from your test, no matter the research methodology chosen, because UserQ displays...
How can I see the results of my test?
Once your test has a few responses, you’ll be able to access all of the insights and data collected throughout...
Subscribe to our newsletter
COMPANY
SUPPORT
