What happens if I want to cancel my team plan subscription?
If you decide to cancel your subscription, you can do so at any time. For monthly subscribers, the cancellation will...
Can I switch between monthly and annual billing?
Yes, you can switch between monthly and annual billing. If you’re on a monthly plan and decide to switch to...
What are the benefits of choosing the annual billing option?
By choosing annual billing, you save 15% on the total cost compared to monthly billing. The annual plan costs $960...
How much does the team plan cost?
The team plan is priced at $95 per month if you choose to be billed monthly. However, if you opt...
How do I purchase credits?
After logging into your researcher profile, you can purchase credits from the Bulk Buy page at this link: https://app.userq.com/r/buy-credits. You...
How many credits do I need to publish a test?
For our pay-as-you-go pricing, publishing a test is a set fee of 29 credits or $29. Our Team Plan has...
What are credits?
Credits are used to recruit testers for your projects and pay them for their time and insights. You’ll need credits...
How much does it cost to use UserQ?
We offer complete flexibility with our pay-as-you-go pricing, ensuring you only pay for what you use, without the need for...
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