UserQ vs. TryMyUI (now known as TryMata): Which one’s the right research tool for your user testing plans?
We’ve done some incognito research on TryMata: another popular platform out there that offers similar features and functions as ours – and we’ve pitted it against our own research tool, UserQ.
The results are surprising – and don’t worry, we’ve tried to be as unbiased as possible…
UserQ VS. TryMata (formerly TryMyUI)
We’ve compared both with specific factors, including: what testing methodologies are offered, prices, plans, support training, and more.
To get started, here’s a quick summary of each…
What’s TryMata?
TryMata’s motto (formerly TryMyUI) is to test experiences that delight users and increase your revenue, engagement, and growth. They’ve got a range of usability testing and analytical tools, including: remote user testing, mobile user testing, wireframe and prototype testing, impression testing, and written surveys.
Their stand-out service is unmoderated remote user testing – allowing you to observe users navigating your website, app, or prototype. After the participant has taken part in the test you’ll receive a screencap video that captures all sorts of useful metrics including: mouse movements, taps, swipes, keypresses, and audio.
What’s UserQ?
UserQ is a pay-as-you-go testing platform built for researchers, designers, marketers, and product owners in the MENA region (we’re actually MENA’s first remote user research platform with tools that can be carried out in both English and Arabic).
The platform we’ve designed is super easy to use and validates your design decisions through actionable insights across seven main testing tools (we specify which ones further down). We also have the UserQ panel, a pool of 10,000+ local participants ready to be recruited (but more on that later too!).
Finding TryMata (formerly TryMyUI) alternatives
You’ve already landed here – on a blog comparing the TryMyUI platform with another like it – so chances are you want some TryMyUI alternatives that help you do a similar job, right? Perhaps with slightly different user testing tools? Maybe a little bit cheaper? Or with different plan options?
You haven’t got to look very far 😉…
But before we compare TryMyUI and UserQ in detail, it’s worth summing up what factors are important when evaluating any two UX testing platforms. Finding the right TryMyUI alternative is all about knowing what to look for and what questions to ask yourself…
- Testing methods: What kind of tests do they offer? Do you need moderated or unmoderated tests? Mobile or desktop? Choose the toolkit that aligns most with your research objectives.
- Ease of use: Is the platform itself user-friendly? Does it look and feel like a slick and seamless site to use? A more simplistic and fuss-free dashboard will save you so much time.
- Participant recruitment: Do you have to recruit your own participants? More time is saved if there’s a panel you can recruit testers from — and even better if you need to yield accurate insights from a specific or niche audience and there’s a broader, more diverse pool to pinpoint them with.
- Support and training: Are the platform team easy to reach if you have any questions? Are there reliable training resources to use? Having support resources available is handy if you’re facing technical challenges (especially if you’re new to UX research). These might include instructional blogs, guides, tutorials, or downloadable documents.
- Price: How affordable is the platform? Are monthly plans available? We’re firm believers that pay-as-you-go services like ours are superior because you never pay for more than you use. Simply create the tests you need.
- Customer reviews: What are past customers saying about the platform? Are there any common issues that stand out?
We’re going to take these seven main focal points to compare TryMyUI and UserQ. Then you can do the true deciding.
Let’s get this battle underway…
Testing methodologies: what kind of tests are offered?
TryMata
The exact tools they offer isn’t immediately clear on the TryMata homepage (you have to sign up to see the real nitty gritty), but we’ve done a little digging and they’re mostly split between usability testing and product testing. This includes remote tools such as tree tests, product analysis, real-time video capturing, and more.
UserQ
We offer seven simple remote tools: tree tests, card sorting, prototype tests, preference tests, five-second tests, first-click tests, and surveys. We’ve also got more exciting things in the pipeline so keep an eye out for more development!
To sum up: we offer a bigger but more concise toolkit to cover more user research cases not only related to UI testing. For example, card sorting and tree tests allow you to test the usability without any focus on UI. Plus surveys can help you understand your users’ motivations without involving the final product or prototype. If you want fuss-free tools that are easy to understand, UserQ is the one.
Ease of use: is the website itself user-friendly?
TryMata
The actual tools are a little more self-explanatory once you get past the demo stage.
UserQ
We’ve got a more no-fluff, no-fuss way of working. Being UX experts ourselves comes in handy when you’re designing a website, so ours is clean and easy to navigate with clear explanations of what’s on offer and how it all works.
The best introduction is to check out our testing tools page.
To sum up: The best way to get started with TryMata is to speak to their sales team. For UserQ? You can sign up as a researcher in seconds just by logging in.
Participant recruitment: do you have to recruit your own?
TryMata
Does offer participant recruitment. You can access their customisable panel every time you run one of their usability tests. They use a credit system similar to ours where 1 single panel credit is equivalent to 1 single participant’s completed test. For instance, a test with 5 participants would require 5 credits just to place the order.
UserQ
You can choose to recruit your own participants and share a link with testers, or recruit from our UserQ panel. Target specific demographics from our pool of 10,000+ testers in the MENA region, including the United Arab Emirates, Saudi Arabia, and Egypt.
Just to note: it’s only a $10 publishing fee if you recruit your own testers. To recruit from our panel it’s between $2 -$6 per participant.
You’ll also get the results in a matter of hours!
To sum up:
Both options offer participant recruitment, however, UserQ is the ideal choice for MENA-specific usability testing. Filtering the pool through specific demographics (ie. age, gender, income, language, etc.) means you’ll obtain localised insights and market-specific data that help enhance the user experience of your digital products.
Customer support: are there training resources available?
TryMata
There’s a blog found at the bottom of the homepage and an eBook to download. No obvious how-to guides are available for researchers wanting to sign up and start testing straight away.
UserQ
Under our resources tab you’ll find a blog packed with all sorts of super insightful posts including industry best practices and interesting research pieces we’ve carried out ourselves. We also have a handy selection of step-by-step guides that instruct you on how to conduct each UserQ test method — just what you need to get started with no hassles and complications.
Price: how affordable are they?
TryMata
- Monthly plans for usability testing range from $399 to $3,333+.
- Monthly plans for product analytics range from $300 to $2,000+.
- Custom plans are also available for larger enterprises.
UserQ
- We are a no-commitment pay-as-you-go service.
- Publish any test for $10.
- We’re completely free for the first 30 days (just so you’re 100% sure you want to stay!).
- Panel recruitment is from $2 per participant – depending on the test type.
To sum up: The UserQ platform is a more affordable option for remote usability testing. And we don’t charge any monthly fees – simply pay for however many tests you publish and how many participants you use.
Calculate the cost of your next test using our cost breakdown calculator here.
Reviews: what are people saying?
TryMata
- Average score 3.6 from 16 reviews.
- A mixed set of review comments include: “affordable, robust user testing” and “Started off good, but there’s a lack of care for customers evident in their lack of responses”.
UserQ
- Average score of 4.6 from 10 reviews.
- Positive comments include: “The best remote testing tool in MENA” and “I’ve published a couple of tests and I got pretty accurate results. Their payment method is also easy.”
To sum up: UserQ has a higher than average Capterra score. TryMata comments point towards a lack of customer support and communication.
Conclusion
Perhaps we’ll be kind and call it a draw — because ultimately there’s no right or wrong answer to finding the most suitable user testing platform for your unique set of research objectives.
We stand by our UserQ platform being one of the best TryMata (formerly TryMyUI) alternatives. H owever, we’ll be gracious and say that while we’re certainly the official top pick for user testing in the MENA region, you might want to look elsewhere if you need other specific moderated features like real-time video capturing. But watch this space, there are no limits for us, here UserQ.
TryMata might offer a more complex set of moderated features (and monthly plans if that’s what you’re looking for), but our UserQ platform remains unbeatable for accessible and no-skills-required pay-as-you-go remote tools.
We prove you don’t have to reinvent the wheel — just a self-explanatory and user-empowering platform does the trick!
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