UserQ research services
Run real user research,
with or without a UX team.
UserQ gives you the platform. Our in-house UX research team gives you the people. Hand us a question. We’ll plan the study, recruit the right testers, and run sessions. You get decisions you can act on.
WHO IT’S FOR
Whether you have a UX team or not, there’s a way in.
NO UX TEAM
We become your research team
For founders and product teams who want real user insight without hiring a researcher.
We handle everything from question to readout
No tools to learn, no script to write
Plain-language findings your team can act on
Start small with a single focused study
LEAN UX TEAM
We give you extra hands
For UX teams with the skills, but not always the bandwidth, the panel, or the hours.
Overflow support when your backlog spikes
Custom recruitment from our MENA panel
Moderation and analysis support on demand
You stay in the driver’s seat, we plug the gaps
WHY OUTSOURCE TO US
Get a full research function
without the cost of building one.
Hiring, training and equipping an in-house research team is slow and expensive.
Outsourcing to UserQ gives you the same output for a fraction of the time and budget –
and you only pay when you have a question answer.
0 months
TO GET START
Skip the 2-4 month search for a researcher. We start the week you're ready. No job post, no interviews, no notice period.
Up to 60%
LOWER THAN IN-HOUSE
No salary, benefits, tools or panel subscriptions to carry. Pay per project, not for a full-time hire all year.
5 days
TO BE FIELDED RESULTS
Real user data in days, not the 3-4 weeks a single study takes a team doing it for the first time. No procurement, no ramp-up.
Scale on demand
UP OR DOWN, ANYTIME
One study this month, a full roadmap the next. Match research spend to your pipeline instead of paying a fixed team whether it's busy or not.
What we do
A full research team, ready
when you are.
Pick a single service or let us run the whole thing end to end. Every engagement is led by experienced UX researchers and powered by UserQ’s MENA tester panel.
Core services
The foundation, everything you need for us to run a full study, start to finish.
QUICK WIN
Focused studies
One clear question, one fast study. Ideal when you need a quick, confident answer before a decision.
DONE FOR YOU
Research planning & execution
Guided or fully done for you, we define objectives, choose the method, build the script and run the study start to finish.
MENA PANEL
Custom recruitment
Reach the exact people you need from 20,000+ MENA testers, screened to your criteria in English and Arabic.
Specialist services
Add these on for a specific question, a one-off deep dive, or ongoing support.
Usability testing
Moderated or unmoderated sessions on live products, prototypes or competitors, watch real users find real friction.
In-depth interviews
One-to-one conversations that uncover what people need, how they make decisions, and what gets in their way.
Focus groups
Small group discussions to test reactions to a concept, message or brand, and hear how people talk about it together.
Research analysis
Guided or full analysis, including gap analysis. We turn raw sessions into themes, priorities and a clear readout.
Survey & questionnaire design
Surveys built to ask the right questions in the right way, so every response gives you data you can act on.
Card sorting & tree testing
Get your information architecture right. Test menus, labels and navigation before they ship.
Concept & prototype testing
Validate ideas, designs and messaging early, while changes are still cheap to make.
Personas & journey mapping
Turn research into shareable personas and journey maps your whole team can rally around.
Competitive benchmarking
See how your experience stacks up against competitors with slide-by-slide usability benchmarks.
Accessibility reviews
Find out where people with disabilities struggle with your product, from screen reader support to colour contrast, and get a clear list of what to fix first.
Expert reviews
Our researchers review your product against proven usability principles and flag issues before you spend time and budget on testing.
How it works
From question to clarity in four steps.
A simple, transparent process, you always know what’s happening and what’s next.
1
Scope
We start with a free call to understand your questions, your users and your timeline.
2
Plan
We propose the right method, recruit the right testers and write the study script.
3
Run
We field the study and moderate sessions across our English and Arabic panel.
4
Deliver
You get a clear readout, findings, priorities and recommended next steps.
BuilT for the region
The MENA advantage
Most research panels weren’t built for this region. Ours was. We reach real users across the Middle East and North Africa, run studies natively in Arabic and English, and understand the local context that makes finding actually relevant.
18,000+
vetted testers across MENA
AR & EN
studies run natively in both
Days
to first results, not weeks
1 team
platform and researchers together
Have a question your users can answer?
Tell us what you’re trying to figure out. We’ll suggest the right
study and what it takes to run it, no commitment, no jargon.
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